All of our charms are guaranteed for life* against:
If any of these occur, just send it back to us with original purchase information, and we will replace it for free!
Note: We've been in business for nearly 17 years and we've never had anyone send a defective charm back to us. (Something we are proud of).
So rest assured. We guarantee them, but you are purchasing quality charms here, you won't need to return them.
*Excludes silver charms that need polishing and may tarnish.